Shipping Info

We pride ourselves on delivering your orders safely, efficiently and with care. Whether you’re sending a thoughtful gift to a loved one or fulfilling a large corporate order, our shipping process is designed to be transparent and reliable.

 

📦 Order Processing

 

Standard Orders: Most orders are processed within 1-2 business days once payment has been confirmed.

Customized & Branded Orders: Orders requiring engraving, packaging, printing may take longer to fulfill. We’ll provide clear timelines during checkout or upon confirmation.

Bulk Orders: For larger quantities, fulfillment times may vary depending on stock availability and customization requirements. We'll confirm these timelines upon receipt of your order.

 

If you need to confirm lead times before placing your order, kindly Whatsapp us on +27613451328 or email info@winegifts.co.za

 

🚚 Delivery Options

 

National Delivery: We ship across South Africa using trusted courier partners.

Local Delivery (Cape Town & Surrounds): Faster delivery options are available for customers in our immediate region.

Express Shipping: Available on select products for urgent orders. Quote required.

Delivery times vary depending on your location and the product type. Please refer to the estimated delivery window provided at checkout.

 

🌍 Delivery Times

 

Major Cities (Johannesburg, Cape Town, Durban, Pretoria): Typically 3-4 business days.

Regional Areas: Allow 5-7 business days.

Remote Locations: Delivery may take longer; we’ll notify you if additional time is required.

 

🎁 Packaging & Presentation

 

Every order is carefully packaged to ensure it arrives in perfect condition. For end-user gifts, we offer premium wrapping and presentation options. Corporate clients can request branded packaging to align with their company identity.

 

📑 Tracking Your Order

 

Once your order has been dispatched, you’ll receive a tracking link via email or SMS. This allows you to follow your delivery in real time.

 

❓ Frequently Asked Questions

 

Can I schedule delivery for a specific date? Unfortunately we can't guarantee delivery on exact dates as the courier movements and timelines are out of our control but we will always endeavour to get the products to you before your required date.

Do you deliver on weekends or public holidays? Weekend and holiday deliveries are available in some instances. Surcharges applicable.

What happens if my order is delayed? We’ll notify you immediately and provide updated timelines.

 

💬 Need Assistance?

 

Our customer service team is here to help. Contact us at info@winegifts.co.za for any shipping-related queries.